Contact us
We're a small team, so email is the fastest way to reach a real person. We aim to reply within one working day.
Email us
support@pocketbiz.co.ukInclude your business name and, if it's about a booking, the client's name and the date — it saves a round of messages.
What we can help with
Help with your account
Bookings, availability, your booking link or anything that isn't behaving.
Payments and payouts
Deposits, the 3% fee, invoices or linking your Stripe account.
Privacy and your data
Copies of your data, corrections, or deleting your account entirely.
Are you a client with a booking?
If you've booked an appointment through a PocketBiz link, please contact the business you booked with directly — their contact details are on your booking confirmation. They own the appointment; we only provide the software.
Data protection requests
Email the same address with "Data request" in the subject line. If you're not happy with how we handle it, you can complain to the UK Information Commissioner's Office at ico.org.uk.
Business details
PocketBiz is a UK-based service operating at pocketbiz.co.uk. Our registered trading name, company number and postal address will be shown here — send them over and we'll add them, as UK consumer law requires them on the site.